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[-19-]
GIRLS OF THE COUNTER.
BADGE OF SERVITUDE - OPEN REBELLION - FLIGHT TO AMERICA - DISTANCE DID NOT DIMINISH THEIR ANIMOSITY-FOLLOWERS ALLOWED - DRAWING ROOM AND KITCHEN REDUCED TO ONE SOCIAL LEVEL - THE COUNTER PREFERRED TO THE KITCHEN - REFLECTIONS OF AN EARLY CUSTOMER - "GIRLS OF THE COUNTER" UNBREAKFASTED - DAILY ROUTINE -THE EVILS OF STANDING SO MANY HOURS - PLENTY TO EAT - "SPIFFS" - HARDSHIP AND DRUDGERY OF THE EMPLOYEES OF THE "CUTTING" DRAPER - A COMPARISON DRAWN WHICH WAS NOT KINDLY RECEIVED - GIRLS OF THE BAR - NUMEROUS CLASS - BARMAID SHOW-VARIOUS QUALIFICATIONS - A POSSIBLE ROMANCE -THE SHOW FROM A MORAL POINT OF VIEW - SOME BARS VERY BAD SCHOOLS FOR YOUNG GIRLS - THE SYSTEM WANTS ALTERING.
IT must be now some five-and-twenty years since a petticoated Wat Tyler of
the kitchen, goaded at length past endurance, rose in open rebellion against the
tyranny of "missuses." If not on account of a poll tax, the revolt was
intimately associated with the occiput. Time out of mind the maids in the
kitchen, young and old, had worn caps. Dating back to the days of our
grandmothers, the said badge of servitude was no doubt hideous enough, but
gradually, by almost imperceptible degrees, it so diminished in size hat, for
all that it applied to its original purpose, it might as well have been worn on
the breast or arm as on the head. It became, in fact, a mere little muslin
muffin, adorned with scraps of smart riband. Infringement on the one side and
toleration on the other having brought matters to this stage, a long period of
peace and goodwill between maid and mistress might have ensued, but at that very
time the American emigration movement set in with a strong tide, and hundreds of
female domestic servants joined the throng that faced the perils of the broad
Atlantic to participate in the splendid prosperity said to be universal on the
other side.
Of course it was the most restless and ambitious of our
cooks, housemaids, and servants-of-all-work who thus took flight, and it seemed
it would naturally follow that, with so much of the disturbing element
withdrawn, harmony would be restored at home. But alas! those who so hoped,
hoped in vain. The bold adventuresses found the States all that they had been
led to expect, and they might have rested satisfied. But the 4,000 miles of salt
water they had crossed served not even to dilute, let alone wash away, their
animosity for the British matron. Before they had received their first quarter's
pay they took a malicious delight in writing home to their enslaved sisters in
England.
[-20-] They painted their
improved position in such rosy colours that it was no wonder they succeeded in
their object.
Amongst the liberal and enlightened people where they now had
found a home, the very name of "servant" was unknown. They were called
"assistants," or, at the worst, "helps." Money, regarded in
the light of wages, might be had for the asking, and a girl there had as many
dollars to spend as here she had shillings. Followers were not only allowed,
they were regarded quite as a matter of course; and a mistress, when she
discovered her help's young man in the kitchen, merely remarked civilly,
"Please do so and so when you are at liberty, Jones," or
"Robinson," or whatever the help's name might be-her real name, mind
you. She - the help - might have it in full, or, conveniently abbreviated if she
preferred it, but never, as in the old country, where the poor serfs of the
basement had neither soul nor body to call their own, would a mistress presume
to designate a new help Mary, or Jane, or Margaret, as the whim inclined her,
just as one would dub a canine or a feline creature Ponto, or Tootsie, or
Pincher. And, to crown all-or rather to uncrown all-that brand of female
domestic slavery, the cap, was in America a thing unknown.
So wrote those transatlantic stirrers up of strife, and,
deluded and misled by such extravagant reports, our maids below stairs began to
murmur louder than ever, and in many cases to insist on rights and privileges
that, granted them, would have gone a long way towards reducing drawing-room and
parlour and kitchen to one social level. How long since it is that "servantgalism"
became a theme for popular jocularity, can be ascertained by turning to the
older volumes of "Punch," but even ridicule was unequal to the task of
readjusting the proper balance between mistress and servant; and ever since, in
middle life at least, domestic servitude has not been taken kindly to. Why, it
would be hard to say.
In what respect is the life of an unfortunate drudge behind
the counter of the linendraper to be preferred to that of even a servant-
of-all-work in a house where the family is small, the food regular and
plentiful, and the wages sufficient at all events to procure sound shoes and
respectable attire? One has heard of the cobbler's dog who deserted a kind and
indulgent master, because his pride prompted him to regard it as more
respectable to serve a gentleman's bootmaker, who starved him within an inch of
his life, and eventually hanged him; and it would almost seem that the spirit of
the apocryphal beast in question still haunted the scene of its misguided
existence, its diabolical mission being to bite young women and girls of the
working class, and make them as rabid on the score of gentility as it was itself
when in the flesh.
Such was the gist of my reflections as
I came away from a draper's shop in the neighbourhood of the Edgware Road,
having in my pocket a recently purchased pair of woollen mittens. When I left
home that morning I had no more idea of buying mittens than of taking train and
going to Manchester. It was merely by way of excuse that I made the half-crown
investment. It was a little past eight o'clock in the morning, and as I
approached the draper's window it was nearly empty, save for two young ladies,
who, having, in a manner of [-21-] speaking, got
the shop out of bed by taking down the shutters, were dressing it. Expecting no
one to come shopping so early as an hour after daybreak of a winter morning, the
two young ladies in question had not as yet paid fastidious attention to their
toilet. It may, therefore, be said that I had no business to stand and stare at
them. But I must be permitted to plead in extenuation, in the first place, that
I did not stand and stare. I merely sauntered past to and fro fora minute, with
a glance in their direction that could have conveyed nothing, even had they
perceived it, but pity and sympathy. In the second place, and as regards
business, it was not mere idleness that actuated me, as will presently appear.
Besides, the rime of frost that clung to the plate-glass panes was so thick that
it was like looking at them through a gauze curtain; which, of course, made all
the difference.
They were not very beautiful to behold, poor things. They
were apparently about nineteen years old, and their visages were of that pinched
and cold aspect that denote the unbreakfasted The nose of one of them was red
and inflamed; the other had chilblains on her fingers, and her throat was
enveloped with a flannel bandage; and with puckered lips they both blew on their
knuckles to give them a little warmth as they arranged the chilly show. In
short, the two young ladies looked so disconsolate not to say downright
miserable, and afforded so suggestive a peep into the inner life of "Girls
of the Counter," that, having some such title in my mind for a paper to
come under the general heading of "Toilers in London," I then, and
despite the unseasonableness of the hour, crossed the draper's threshold, and
ventured on a voyage of further discovery.
It may have been that the exceptional severity of the weather
had goaded them to a keener sense of their hardships; anyhow, after after an
exchange of a few common place civilities, I found both young ladies not at all
averse to talk of themselves and of their daily duties. They rose, they informed
me, at seven in the morning, and were expected to be in the shop by half-past.
It was the custom of that establishment, as in most others in the drapery
business, to fold up and put away all the fancy goods overnight, and the first
operation of the day was to dress the windows.
"A nice, light little job," I ventured cruelly to
remark, "and takes just long enough to give yon an appetite for your
breakfast."
"It might be so," ruefully sighed the young lady
with the flannel round her neck, "if one didn't suffer from chapped hands
and chilblains. I do. So do almost all the young ladies in this trade in the
winter. It is a dreadfully cold job setting out the windows before breakfast,
when one hasn't so much as seen a fire since she got up. We get breakfast about
nine, and then there is half an hour to dress for the shop, and that, with half
an hour for dinner and a quarter for tea, is all the time we get for ourselves
until nine on all days but Saturdays, when it is eleven when we close, and
twelve very often before we get out of the shop; and having sat down for no more
than about an hour since breakfast, you can't think how terribly tired
one feels."
"You are speaking of Saturday, the busiest day of the
week, of course."
"I am speaking of all days; it makes no difference. It
is the [-22-] strictest of all our shop rules, and,
as far as I know, it is the same at all drapery establishments - 'no sitting
down in business hours on any pretence whatever.' It is bad for the feet; bad
enough when it only leads to corns on the soles of the feet, that in the evening
feel like little stones in the shoes; but of course it is much worse when it
leads to lameness, and having to go to the doctor, and perhaps to the hospital.
"And what as to food and lodgings ?"
"Plenty to eat, as a rule, and very fair play. I've been
here four years. I gave a year and a half to learn the trade, and now I get £14
a year, and that is not mentioning 'spiffs.'"
"And who is Spiffs?"
" It is not a 'who' at all, it's a name we have for
perquisites, commission on goods we can get rid of that are old-fashioned or
soiled."
"Then you don't complain of the work being hard - heavy
I mean?"
"Indeed, sir," replied the little woman with the
chilblained hands -" you are mistaken. It is very well where there
are young men as young women employed, and you can ask them to reach down goods
for you, but in shops where there only ladies and no man but the master you must
lift and carry for yourself, and calico and rolls of linsey are no light matter
to reach down off high shelves; and then there are overhead drawers filled with
weighty goods and awkward to draw out and replace. Yes, sir, I should call it
heavy work, but that might be borne if it wasn't for the many, many hours of
standing-that and the draughts that are blowing in at the open doors. West-end
establishments are able to keep their doors shut, but in neighbourhoods like
this, and most of them are like it, the doors must be kept wide open, which
means toothache and sore-throat, and all manner of disagreeables which you have
to keep to yourself, as of course the customers like to see you looking
pleasant."
"How much liberty do we get, sir?"
"Usually one evening a week, from seven till ten. As for
Sunday, one can hardly call that a day of rest, since it is the only day one has
to call her own, and she finds. herself with plenty to do in her room until
dinner time, and perhaps beyond."
After inquiry convinced me that what I have here repeated
fairly represents the life of hardship and drudgery endured by thousands of
young women engaged in the drapery and kindred businesses in London and the
provinces. Of course there might be found many exceptions. In the West-End early
closing is now the wholesome rule, and North and South, and East as well, there
are establishments where it is not thought expedient to grind the bones of poor
shop girls, for the sake of a little extra profit, almost as barbarously as
Blunderbore, the ogre, ground the bones of Englishmen to make his bread; and the
most surprising part of the whole business is that the cutting draper should
find girls and young women ready to enter his service on such cruelly hard
terms. My parting words with the young lady who served me with the woollen
mittens were,-
"If you will pardon me, I really should have thought
that, all things considered, you would be more comfortable if you were engaged
in some domestic capacity in a private house."
She did not pardon me. She [-23-] was
deeply and really offended, and coloured up to her forehead fringe as she
replied severely,-
"There is a menial in the establishment who waits on me,
sir."
I don't know as to the particular menial my young lady of the
counter alluded to; but it required no very vivid imagination to picture many a
maid in the kitchen, with her ample time to do her work in, and her leisurely
meal hour, and her cosy evenings by the fire to read a book or ply her needle,
and her frequent opportunities for cheerful chat with the tradesmen's young men,
whose lot in life most be far more pleasant and healthful than that of the
genteel young person of the counter, with her poor aching feet and her
chilblains, her toothache and her bad colds from constant exposure to draughts,
and her three hours off duty one evening a week, in which to seek amusement,
provided she is willing to put off until Sunday the several hours' work demanded
by her personal and private requirements.
There are a score other trades besides
that of the linendraper, at the shop counters of which females find employment,
but there is one in particular concerning which, while I am on the subject, it
may not be amiss to say a few words. It is a counter at which stranger company
congregate than at any other - that of the publican. Taking the number of
"bar" assistants roundly at 10,000, 6,000 of them probably are
females, and again, of the number last mentioned, at least half are under twenty
years old. Now, as regards most other counters at which the gentler sex are
capable of presiding, but ordinary capacity is required, and practice will
ensure proficiency. It is different, however, With the licensed victualler.
The young lady he employs should be possessed of special
advantages, personal, physical, and mental. What has become of the prize barmaid
- the distinguished young lady at the last Barmaid Show (the very last it is to
be hoped) - who outstripped all rivals and was declared by the appointed judges
to be all that the most fastidious publican could desire? It is so long since
that I cannot recollect the plan on which the competition was conducted. Was the
matter decided by an aggregate of points scored by each fair striver in the
various branches of the business? Did personal accomplishments and natural
advantages count - so many points for the winning smile with which an order was
taken, and so many more for the pleasant "Thank you" which accompanied
the taking of money and the tendering of change? So many for wit and humour, and
smartness at repartee, with an appreciative record for dexterity in snubbing
cads and snobs ? The possession of all these valuable qualities, however, would,
it is to be feared, go not very far towards securing the "blue riband,"
without they were accompanied with a rare display of business talent.
The lucky young female who attained the head of the poll,
must have shown herself mistress of the art of manipulating malt liquors, and
beyond compare as a compounder of mixed liquids, warm or cold, and nimble in
satisfying demands for "threes" and "fours" neat. Was it
merely to earn a ten-pound note, or whatever the first prize consisted of, that
the queen of barmaids thus made public exhibition of her ability to attract
customers and enrich a money till, and, having achieved her object, did she then
retire [-24-] to the comparative obscurity from
which she had temporarily emerged? It may have been so, but it should not.
Publicans are shrewd men, and here was an opportunity that the single and
matrimonially eligible ones of the trade would scarcely let slip. To secure such
a gem for a bar assistant would be an acquisition worth bidding high for, but,
how immensely more advantageous to win her for a partner for life There were
certain severely proper persons who did not scruple to express their opinions
that the barmaid show, if not actually indecent, was coarse and vulgar; such a
happy consummation as that above hinted at would have given the whole affair a
smack of romance, and proved the practical utility of the show as well. I
imagine the sensation that would have been created in licensed victualler
circles, had there appeared appended to the report in the newspaper next morning
some such paragraph as, "Shortly after the termination of the show, Miss
----, who had so successfully carried off first honours, might have been seen
leaning on the arm of Mr. ----,Jun., as the pair perambulated the river
promenade. It has been for some time spoken of in the trade, as not unlikely
that the father of the gentleman alluded to, and who has for so many years held
the licence of the 'Steak and Gridiron,' meditates retiring in his son's favour.
It is whispered, though we cannot of course say with what amount of truth, that
circumstances may arise out of Miss ----'s triumph to hasten the change hinted
at."
Soberly and seriously, however, it is not by means of barmaid
shows, however decorously they may be conducted, that a social shortcoming may
be set right. That some measure of reform is necessary, as regards the
employment of young females in the bars of public-houses of a certain character,
no one who has given the matter the consideration it deserves will venture to
dispute. It would, of course, be doing a highly respectable body of tradesmen
gross injustice to assert that barmaids one and all are to be pitied on account
of the degradation to which they are condemned and the temptations and perils to
which they are subjected.
It may be safely conceded that the majority of publicans are
men in whose well-conducted establishments the young women employés are
as carefully considered as their own wives and daughters. There is no
impropriety in employing women in the licensed victuallers' business under such
circumstances. It is an advantage to the publican, since a female can be engaged
at about half the wages a man would expect, and in the opinion of the great
majority of bar frequenters, the presence of a bright and cheerful young woman,
smart and neat handed, is much to be preferred to a server of the other sex. But
it is no secret that there are in London and the provinces hundreds of
public-houses at the bars of which none but men should be permitted to
officiate. Places that are supported mainly by a class of customers that to put
it mildly, are never other than rough and unruly, and reverse of choice in their
manners and language.
There are taverns, and they may be reckoned by the score in
the metropolis alone, at the bars of which, from early evening until midnight,
there crowd, and drink until they are drunk, wretches, women as well as men, of
the worst neighbourhoods, and whose [-25-] familiar
conversation is of a kind that a man would tingle with shame if his wife or
daughter should by accident hear but a mere scrap of it. And at such places,
barmaids - mere girls of 16 or 18 - are employed, waiting on them and mixing
with them, save for the strip of counter that stands between. It is not as
though such cases were isolated. It is a fact challenging contradiction that
hundreds of poor girls are so misplaced. And let it be borne in mind that
originally these bar assistants must come of respectable parents, and have a
character that will stand the test of strict investigation. With his money at
her mercy the publican had need be most particular on this score.
But how is it possible, especially for a young female
inexperienced in the ways of the world to be brought into constant contact with
so much that is contaminating without results deplorable as they are
irremediable ? It would be an act of mercy if the publican body would give this
matter their charitable consideration. No community of tradesmen are more
generous and benevolently disposed towards all connected with their craft, as
their noble asylums for the helpless and destitute testify. Let them, then
kindly consider if it is not possible to draw a line at the class of public
house in the bar of which a young girl may fairly and in justice be employed.